How can we help?
Kongskilde supports industrial and manufacturing operations worldwide. Tell us about your challenges, and the specialist for your region will follow up to learn more, answer your questions, and help find the right solution.
Frequently Asked Questions
Who do I contact for support?
If you already have a Kongskilde representative, contact them directly for the fastest response. If you’re not sure who that is, you can find your area representative on our Team page.
If you’re reaching out for the first time, fill out our contact form and our team will get back to you as soon as possible.
How do I find a spare part number?
If you already know the part number:
- Enter the part number in the search bar.
- If no results appear, try adding or removing spaces in the part number (e.g. 123456789 or 123 456 789).
- If you know the equipment model or product series, include it in your search to help narrow the results.
If you don’t know the part number:
- Check the machine nameplate or identification label for your equipment model information.
- Search for your equipment model and open the Spare Parts List or Manual to find the associated part numbers.
- Spare Parts Lists and Manuals can also be found on the product page and in the Downloads section under Resources.
Can’t find a part number?
Contact Kongskilde support and our team will help you identify the correct part for your equipment.
What information should I provide when contacting Kongskilde?
For assistance with existing equipment: Include your equipment model, serial number (if available), and a brief description of your question, issue, or spare parts request.
For new projects or applications: Tell us about your process, material, system requirements, and any challenges you are looking to solve. This will help us recommend the most suitable solution for your installation.
How do I find my local dealer or sales representative?
For Grain products and applications, use our Dealer Locator to find a dealer in your area. You can also find your local representative on our Grain Team page.
For Industrial products and applications, contact us and we’ll connect you with the appropriate Kongskilde sales representative. You can also find your local representative on our Industry Team page.
Where can I find product manuals, brochures, and technical documentation?
Product manuals, brochures, spare parts lists, and other technical documentation can be found in the Downloads section under Resources and on individual product pages. Browse our grain products or industrial products sections to find your equipment and access the associated documentation.
How can I find manuals, brochures, and datasheets in other languages?
Many of our manuals, brochures, datasheets, spare parts lists, and other documents are available in multiple languages, including Danish, French, German, Polish, Spanish, and North American English.
If you are looking for a document, manual, brochure, datasheet, or PDF in another language:
- Change the website language using the language selector at the top of the page.
- Navigate to the relevant product page or the Documents section.
- Open the document. If a translation is available, it will be shown in the selected language.
Please note that not every document is available in every language. If you cannot find the version you need, contact our team and we will be happy to help.