Customer Support
Talk to people who know your system
We have specialists around the world who are ready to provide support and keep your systems running smoothly. From system installation and performance monitoring to service packages, spare parts, and global technical support, we are here for you.
Whether you need fast troubleshooting, preventive maintenance or helpful documentation, we’re ready. Don’t hesitate to reach out!
System Installation
Get your system up and running smoothly with expert installation support. Whether it’s a single component or a custom-engineered solution, we ensure proper setup in both new and existing facilities. Contact us to plan your installation.
Preventive Maintenance
Avoid unplanned downtime and keep your system performing at its best. Our preventive maintenance program is designed to extend equipment life, reduce disruptions, and secure smooth day-to-day operation.
Service Packages
Stay ahead of wear and tear with flexible service contracts. Scheduled at regular intervals, recurring service keeps you on our maintenance calendar, with technicians performing checks and replacing components before issues arise.
Technical service
Trim Cutter Repair
Keep your MultiCutter in optimum condition at all times. We can provide you with original spare parts and maintenance services – or answer any questions you may have about correct torque adjustments and setting of knives and rotor blades.
Documentation
Our documentation library gives you fast access to the resources you need. Download manuals, data sheets, spare parts lists, and other PDF documents that are organized and easy to reference. With this information at hand, you can troubleshoot quickly, make informed decisions, and keep your systems running smoothly.
Global Support
Our global support network ensures you always have experts within reach. With more than 75 years of experience in pneumatic systems, our skilled technicians provide reliable service wherever you are. From spare parts and preventive maintenance to troubleshooting and repairs, we deliver the support you need to keep operations running without interruption.
Trusted by industry leaders
We’re proud to support forward-thinking companies. From regional specialists to global leaders, our customers drive progress across plastics and packaging, and every solution reflects our shared pursuit of precision and performance.
What Our Clients Have to Say
“In my experience with Kongskilde, they’ve always been very, very thorough and they’ve been open to feedback. They’ve always provided good pricing, good information, and good service.”
– Project Manager, Large Personal Care Product Manufacturing Company
“Customer satisfaction is a high driving force for them. They single mindedly focus on delivering quality products.“
– Sales Representative, Plastic Processing Equipment Company